Returns & Exchanges

US Returns & Exchanges

Custom orders all sales final.

Custom orders include: Bangles with custom tags, bangles with custom sizing( stock sizes are 7, 7.5, 8, 8.5) example of custom size is 8 3/4.

All sale merchandise is final sale. We will not accept returns, or order cancellations on sale merchandise.

Merchandise must be returned to our returns department within 14 days of the delivery date for a full refund or exchange. You are responsible for the cost of return shipping back to Misha Lam Jewelry for exchange. Merchandise must be returned in its original condition with all tags attached. Items without tags attached or delivered to our returns department outside the 14 day window will not be accepted. All custom orders are final sale. Items purchased on sale or items used with a promo code are final sale.

Please allow 5-7 business days for the refund/exchange to be processed.  Make sure your name/phone number/order # is included in the package. Thank you for understanding, please contact us at [email protected] if you have any concerns.

Misha Lam Jewelry
Attn: Returns
76 N King ST. #209
Honolulu, HI 96817

International Returns

You are responsible for the cost of return shipping back to Misha Lam Jewelry. Please include your name/phone number/email/order # in your package.  Merchandise must be returned in its original condition with all tags attached. Items without tags attached or delivered to our returns department outside the 30 day window will not be accepted. All custom orders are final sale. Items purchased on sale or items used with a promo code are final sale.  You will receive your refund in the original form of payment. Unfortunately we cannot refund duties, taxes or shipping charges.

Misha Lam Jewelry
Attn: Returns
76 N King ST. #209
Honolulu, HI 96817

Refunds and Processing

  • Refunds will be processed within approximately 7 to 10 business days after we receive your return.
  • Original shipping charges are non-refundable.

Re-Plating Service Available
For select items. All of our Vermeil items are available for 14kt Yellow Gold or 14kt Rose Gold re-plating for a $15 fee. You are responsible for the cost of  shipping back to Misha Lam Jewelry. Plating fee includes cost of plating + item shipped back to you. For more information; please email us at [email protected]